Resetting Passwords

Change your password

If you're already logged in, you can change your password under the My Account menu in the top right of the screen.

Forgotten your password?

If you can't log in and need to reset your password, head to the login page of Insight at and click Forgotten your password?

Forgotten password link

On the next screen, enter your email address and click Send link to reset password.

Forgotten password screen

You should shortly receive an email to your address containing a link to reset your password. The email will come from

Reset your password email

If nothing comes through within the hour, please check your spam/clutter folders, and get in touch for further help.

See our guidelines on password security when setting new passwords, or if Insight is asking you to pick a more secure password.

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