Support

Phone call verification

Insight provides telephone support on 020 3393 4005 (Mon – Fri, 9:00am – 4:00pm). When you call for support, if we require access to your school or trust's Insight system, then we'll first ask you to…

Updated 9 months ago by Andrew Davey

Using the Ask AI tool

If you have a question about Insight, the quickest way to get an answer may be the Ask AI tool. Ask AI is found in the help menu. This guide details how to get the best results from it. How to use As…

Updated 3 months ago by Darren Cole

Contact us for help and support

If you can't find what you're looking for or need some extra help, you can contact us by phone or email, or access our training portal.

Updated 3 months ago by Sarah Davey

How to share files with Insight securely

Occasionally, you might need to upload a file to share with the Insight team. Some examples include common transfer files, mock-ups of reports or any associated data. Any files that include pupil nam…

Updated 5 months ago by Darren Cole

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