Phone call verification
Insight provides telephone support on 020 3393 4005 (Mon – Fri, 9:00am – 4:00pm).
When you call for support, if we require access to your school or trust's Insight system, then we'll first ask you to verify yourself. This is a data protection measure to ensure we're accessing the correct school.
To verify, you must be logged into your Insight account. In the menu bar, click Help > Contact Us, then click Verify Me.
This sends your name and school details to the support team, so they can access the correct account.
